IMS is keen to be involved in the analysis of business requirements – we consider that understanding the business is key to designing systems that will actually benefit the customer. We have been involved in the following activities:
Understanding and documenting current business processes and identifying problem areas
Producing Business Process flowcharts
Producing training documentation
Developing procedures for overcoming specific problems
Implementation of new functionality
Development of bespoke reports to fulfil management reporting requirements
System and data integrity checking to ensure correct operation of systems
