Our Approach

At IMS we believe it is critical for us to first fully understand your business before we can design, modify or upgrade a system to meet your needs.

With that in mind, we work closely with our clients to identify their key objectives and the outcomes required by the business, and only once this is agreed do we consider the system developments required. Our focus is to find you a practical solution and we are determined and committed to finding you a solution that not only meets your technical needs, but also adds value to your business and provides good value for money.

IMS provide services relating to new IT systems, developing your current System 21 (Infor software and Aurora)  ERP software, upgrading your IBM Power8 servers (iSeries), full system integration or data extraction and migration projects. We will be there to help you all the way, or as much as you need. We’ll work closely with you to achieve the best from your IT systems with minimum disruption and maximum success. Our partnership approach means that we will provide you with on-going support services to help you to reduce downtime and maintain and increase the quality of your service and increase your savings!

We believe your success is our success!

The IMS Success Story

Since we started the company in July 1990, IMS has grown steadily and in 2014/15 we had our best year ever. With our continual investment in new services, while ensuring we are still offering a personal service; it looks like 2017/18 is set to be even better. Not only have sales grown but so have the number of clients working with IMS. They come to IMS because they want that personal service combined with excellent product knowledge and of course value for money.

The number of clients using Premium Support has continued to grow as word spreads and an ever-increasing numbers of clients appreciate having someone they can call about ANYTHING related to System 21 (Infor software and Aurora) with confidence that their problem will be resolved.

As businesses continue to invest in their business, they recognise IT as an integral and increasingly important part of their strategy. With System 21 (Infor software and Aurora)  as their core ERP system, IMS can help adapt their system to almost any business requirement. This may involve training to ensure all staff use the system properly or a new development to address a new requirement, IMS should be your first point of call.

If you want to work with a successful business that is continually growing and investing in its services, then call David Harrison on 0845 1308499 to arrange a ‘without obligation’ meeting.

You may be pleasantly surprised.