Sykes Pickavant Electronic Trading
With the assistance of IMS Sykes Pickavant are competently trading with customers electronically. All documentation such as purchase orders, invoices, credit notes and advice notes are able to be sent and received electronically.
Sykes-Pickavant is a UK market leader in the supply of Specialist Automotive Tools and Hand Held Diagnostic Equipment. Sykes-Pickavant has been manufacturing and distributing tools since 1921. The Sykes-Pickavant brand is well known worldwide as a guarantee of quality products, service and real value for money. Sykes-Pickavant products are available through all major distributor groups in both the Automotive and Industrial sectors in the UK, and are also available through specialist distribution partners in most countries Worldwide.
Sykes Pickavant had been an existing client of IMS for many years and IMS were asked to provide a solution when Sykes-Pickavant’s largest customer advised them that they wished to trade with them, and most of their suppliers, electronically. Their customers had developed a project plan, with the objective of moving all suppliers to electronic trading for purchase orders, invoices, credit notes and advice notes. They also required debit notes/reason for credit and reason for credit confirmations to be done through their company website. The customer had suggested format options and the customer was using a third party for handling all of their electronic trading which made the system easier to develop while adding greater complexity to the data transmissions. The data required by the customers was at the time held in System 21. As they did not own the System 21 AI interface module, the interfaces developed needed to be aligned directly with the data files.
IMS and Sykes-Pickavant were in regular contact including onsite meetings and conference calls to ensure there was a thorough understanding of the particular system and the perfect solution would be provided. On behalf of the Sykes-Pickavant IMS also met with their customer to discuss the plan and how the process was to be planned out. Purchase Orders: The system is designed to poll a defined location on the Sykes Pickavant’s server for orders received. Once received, the system converts the data into a sales order on System 21. It removes their unique prefix on part numbers automatically. It then validates all key data with that retained on the system. Any data failing is rejected and an email automatically sent to designated users. Once imported the stock is automatically allocated and the normal system produces the pick notes. Back orders are handled in the normal manner. Rejections: Where data fails validation, the user can access an enquiry to view the data. Once the correct data is identified, the user is able to edit the file and re-submit the file for processing. This approach made it easy to correct errors but ensured these had to be monitored and corrected prior to releasing the order. Delivery Note: Dispatch notes are printed and the dispatch on System 21 is then confirmed by the warehouse. A file of these transactions is created and transferred to the designated server. It can also be transmitted to third parties. Sales Invoice/Credit Note: The account for the customer is set up on System 21 for EDI invoicing, which suppresses the printing of invoices/credit notes. A file of invoices/credit notes is created on System 21 overnight. This file can then be transferred to the designated server and transmitted to third parties.
The project was successfully completed to Sykes Pickavant’s unique specifications and they are now competently trading with customers electronically. All documentation such as purchase orders, invoices, credit notes and advice notes are able to be sent and received electronically. Download Case Study as PDF