Support

Maximise technology efficiencies and reduce running costs.

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IMS will work in partnership to maximise technology efficiencies and reduce running costs using highly skilled solutions and expertise.

Our goal is promoting business growth and a competitive edge by utilising best practice methodologies.

0845 130 8499

solutions@imsolutions.info

  • Standard Support

    Unlimited access to our technical team means IMS will always be on hand to assist whatever the issue and whenever it occurs. We thrive on providing rapid diagnosis and resolution of your system problems and work collaboratively to deliver these objectives minimising downtime.

     

  • Premium Support

    Our Premium Support offering can be used across a range of functions from the ERP to IBM Server environments. IMS offers a bespoke service with no formal contract or fixed term designed for maximum flexibility. This unique service operates on a simple ‘pay and go’ concept to work in conjunction with any existing arrangements.

     

  • IBM Solution Support

    IMS is a leading authority when it comes to fully optimising Infor System 21 and Aurora ERP. We have been an Infor System 21 specialist for many years, and our strengths focus around but are not exclusive to: Project Management & Scheduling, Manufacturing/Materials Planning, Financials, Inventory and Purchasing.

     

  • Hardware Support

    Working in partnership with BlueChip we offer comprehensive lifecycle support solutions for your IBMi Series infrastructure. Maintaining tight SLA’s, our response times reflect on the urgency to efficiently manage your business-critical functions. Contact us for further information on our Hardware Support terms.

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Contact Us

The Granary
Mappleton
North Hykeham
Lincoln
LN6 9TQ