IBMi and Technology

IMS has extensive experience and can work with you to apply the processes, methods, knowledge and experience we have in both Power8 servers (iSeries) and IT Technology to achieve your project objectives.

In our experience every project has unique aspects and at IMS we have the experience to swiftly understand your project requirements and assist you in estimating the resources and timescales and building the business case to justify the investment.

Why are IMS Technical Services different?

At IMS our skills bridge the gaps between the iSeries and the internet and through to the applications. We have skills in all parts of the cycle and are therefore able to deliver an end to end view of your solution. All our staff are experienced and understand your issues and frustrations, we are used to a wide variety of issues, some of which are not so simple. We can be a fire fighter or an extension to your team when you can’t do it yourself. If it’s IBMi then IMS can do it.

New Projects

IMS can assist you in estimating the resources and timescales and building the business case to justify the investment in a new iSeries project.

Once you have an approved project we are able to assist with developing and implementing your management plan, and working with your team to ensure the successful complete of the project against plan and within budget.

Support Services

Our mixture of IBM Power8 servers (iSeries) and WAN/LAN experience puts IMS in a unique position to provide both ongoing support contracts and ad-hoc support for IBM System 21 (Infor software and Aurora) issues.

Typical projects include major hardware upgrades, issues with IBMi software programs, operating system upgrades, program temporary fixes (PTF) or general support and troubleshooting.

Some of the areas where we have experience include:

• Security Audits
• Disaster Recovery (DR)  and Business Continuity (BC) planning
• High availability solution around IBM i – Mimix
• IBM i Software Upgrades
• IBM i Software issues/trouble shooting (PTF fixes)
• Capacity planning IBM i
• IBM i Hardware reviews – System expansion
• IBM license software reviews
• Backup Scripts and Business Rule Management System (BRMS) support

General IBM i- support work includes areas such as

• Changes to printer configurations
• L AN/WAN changes
• Routing changes
• IFS changes
• Software upgrades IBM i
• Program Temporary Fix (PTF) work