GDPR  and your communications with IMS

In line with the legislation changes due to come into effect on 25th May we have updated our Privacy Policy and it can be viewed here. We will not be cutting you off!  You will continue to receive information that we consider to be  of legitimate interest to you. If you feel these are no

Cash Book Payments

Do you regularly pay people but do not want to set them up as suppliers? Do you need to update System 21 cash management, but don’t want to key the details in? Well, IMS have a solution. With data in a pre-formatted spreadsheet, this data can be uploaded into System 21 cash management to create

Stock Counting

One of IMS’ clients wanted to perform a full stock count, although they had been perpetually counting the stock for some years. They asked our advice and we suggested the Stock Counting module within system 21 which performs all of the necessary reconciliations and also creates all of the adjustments with a full audit trail.

Service – A Forgotten Feature

I don’t think many people would disagree that customer service is not what it used to be and not what it should be. Many people blame it on a particular generation, and others see it as just another example the increased focus on profit. Be reassured Service is not yet a dirty word in the